Privacy Policy – Netina Initiative

Last Updated: March 2026

The Chasdei Eran Association (Registered Non-Profit), which operates the “Netina” platform (hereinafter: “the Initiative”, “the Website” or “the Platform”), places the highest importance on protecting the privacy of its users – donors, campaign creators, petition signatories, visitors, and any individual who uses our services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Platform.

Your use of the Website constitutes full agreement to this Privacy Policy and the Website Terms of Use.
If you do not agree with these terms, please refrain from using the Website.

This document may be written in masculine language for convenience only, but it applies equally to all genders.

1. Information We Collect

While using the Platform, we may collect various types of information, including:

Information You Provide

• Full name

• Phone number

• Email address

• Residential address

• Identification number (when required for verification)

• Campaign information

• Files, images, documents, and other content uploaded to the Platform

• Forms and supporting documentation related to campaigns, including medical or legal documents

Financial Information

• Donation amounts

• Transaction data

• Payment methods

• Payment processing details

Please note:
The Website does not store full credit card details. Payment information is processed securely by authorized payment service providers.

Technical Information

• IP address

• Device type

• Browser type

• Approximate geographic location

• Website usage activity

• Login and activity timestamps

Communication Information

• Customer support inquiries

• Messages and correspondence

• Responses to forms or surveys

Information from Third-Party Systems

• Cookies

• Facebook Pixel

• Google Analytics

• Remarketing tools

• Advertising and analytics platforms

In certain cases, for example identity verification, we may request a copy of an identification document with your consent.

2. Purpose of Information Use

The information collected may be used for the following purposes:

• Operating and maintaining the Platform

• Opening, managing, and promoting fundraising campaigns

• Verifying user identity and preventing fraud

• Protecting the safety of users and the community

• Providing customer service and technical support

• Sending system notifications, receipts, and donation confirmations

• Improving user experience and website functionality

• Conducting statistical analysis and business intelligence

• Enhancing the services provided on the Platform

• Personalizing content and services

Additionally, information may be used for:

• Marketing communications

• Newsletters

• Campaign updates

• Reminders and personalized offers

3. Marketing Communications and Opt-Out

The Initiative may send users updates, notifications, and information related to Platform activities.

Users are not required to consent to receive marketing communications.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in communications
  or

• Sending a request to:

support@netina.org.il

Unsubscribe requests will be processed within a reasonable timeframe.

Please note that essential service messages related to your account or transactions may still be sent.

4. Data Analysis, Artificial Intelligence, and Personalization

The Initiative reserves the right to use collected information in order to:

• Analyze anonymized data

• Improve algorithms that identify suspicious campaigns

• Prevent fraud and abuse

• Personalize the user interface and platform experience

• Optimize marketing messages

• Improve trust and verification mechanisms on the Platform

These processes may include the use of automated systems and artificial intelligence tools.

5. Cookies and Tracking Technologies

The Website uses technologies such as:

• Cookies

• Pixels

• Tags

• SDKs

• Analytics and tracking tools

These technologies are used for:

• Operating the Website

• Security and fraud prevention

• Statistical analysis (Google Analytics, Facebook Pixel)

• Interest-based advertising

• Remarketing through advertising systems such as Google, Meta, YouTube, and others.

You may disable cookies through your browser settings; however, certain features of the Website may not function properly.

6. Sharing Information with Third Parties

The Initiative does not sell personal information.

However, information may be shared with:

• Technology service providers

• Payment processing providers

• CRM and mailing systems

• Cloud storage providers

• Cybersecurity services

• Entities assisting in donation transfers

Information may also be disclosed:

• To partner organizations, subject to user consent

• To legal or regulatory authorities when required by law

• In connection with legal proceedings

• In the event of a merger, acquisition, or change of control of the Platform

Additionally, anonymized statistical data may be used for service improvement.

7. Minors

The Website is intended for individuals 18 years of age or older.

Minors may use the Platform only with the consent and supervision of a parent or legal guardian.

The Website reserves the right to remove or block content or accounts that do not comply with age requirements or applicable law.

8. Data Security

The Website employs advanced security measures, including:

• Encryption of sensitive information

• Secure cloud servers

• Intrusion prevention systems

• Antivirus protections

• Restricted access to sensitive data

• Real-time monitoring and activity logging

However, no system can guarantee absolute security, and the use of the Website is at the user’s own risk.

9. Product and Service Delivery

The Platform primarily facilitates donations and fundraising campaigns.

In cases where a donation is made, no physical product is provided.

In certain campaigns where physical items are offered, delivery times are generally up to 14 business days, but may vary depending on supplier availability, shipping services, delivery location, and external circumstances such as logistical delays, security conditions, or force majeure events.

10. Transaction Cancellation Policy

Different types of transactions may occur on the Platform:

Donations

Donations are voluntary contributions made to support a campaign and cannot be canceled once completed.

Physical Products

If a physical product is purchased through a campaign, cancellation rights will apply in accordance with Israeli Consumer Protection Law, where applicable.

The Platform does not charge cancellation fees; however, payment processing fees or operational costs already incurred may be deducted.

11. Legal Disclaimer

The Website serves solely as a technological platform for fundraising campaigns, petitions, and community initiatives.

The Website and its operators are not responsible for:

• The content of campaigns

• The accuracy of information presented in campaigns

• The use of donated funds

• The results or outcomes of fundraising activities

All donations and interactions on the Platform are conducted at the user’s sole responsibility.

The Website shall not be liable for any direct, indirect, financial, or consequential damages arising from the use of the Platform.

12. International Use

The Platform may be accessed by users both within Israel and internationally.

Users are responsible for ensuring that their use of the Platform complies with the laws applicable in their jurisdiction.

13. User Rights

In accordance with applicable privacy laws, users have the right to:

• Request access to their personal data

• Request correction of inaccurate information

• Request deletion of personal data

• Object to processing of their information for marketing purposes

Requests may be submitted to:

support@netina.org.il

Please include reasonable identification details with your request.

14. Policy Updates

The Initiative reserves the right to update this Privacy Policy from time to time.

Any updates will be published on the Website and will take effect upon publication.

15. Contact Information

For any questions or privacy-related inquiries, please contact:

📧 support@netina.org.il
📞 +972-52-258-0966
🌐 https://www.netina.org.il/

We are here for you – with responsibility, transparency, and trust.
At Netina, your information is protected – just like the generosity behind every donation.